Our Policy

Learn about our privacy policy, terms of service, and company policies

Our Policy – PipsissHerbs.biz: Quality Meds & Herbal Supplements Online

Welcome to PipsissHerbs.biz. We are committed to providing you with high-quality medicinal products and herbal supplements, coupled with transparent and reliable service. This comprehensive policy outlines the terms and conditions governing your use of our website and the services we provide. By accessing or using PipsissHerbs.biz, you agree to abide by these policies.

1. Privacy Policy

At PipsissHerbs.biz, the privacy and security of your personal information are paramount. We adhere strictly to data protection regulations to ensure your trust is maintained.

1.1 Information We Collect

We collect information necessary to process your orders, provide customer support, and improve our services. This may include:

  • Personal Identification Information: Name, email address, billing and shipping addresses.
  • Contact Information: Phone numbers for order verification and delivery updates.
  • Transactional Data: Details about the products you purchase and payment information (though sensitive details are handled securely by third-party processors).
  • Technical Data: IP address, browser type, operating system, and website usage statistics collected via cookies.

1.2 How We Use Your Information

The collected information is used for:

  • Processing and fulfilling your orders.
  • Communicating order status, shipping confirmations, and essential service updates.
  • Improving our website design and product offerings.
  • Conducting internal research and analysis to enhance customer experience.
  • Sending periodic promotional emails, only if you have opted in to receive them.

1.3 Data Sharing and Disclosure

We do not sell, trade, or rent your Personal Identification Information to third parties. We may share data only in specific circumstances:

  • With trusted third-party service providers (e.g., shipping carriers, payment processors) who assist us in operating our business, under strict confidentiality agreements.
  • When legally required by law enforcement or government agencies.

1.4 Your Rights

You have the right to access, update, or request deletion of your personal data held by PipsissHerbs.biz by contacting our support team.

2. Terms of Use (Terms and Conditions)

By using PipsissHerbs.biz, you confirm that you are of legal age to purchase medicinal and health products in your jurisdiction.

2.1 Product Accuracy and Disclaimer

While we strive for the highest accuracy in product descriptions, ingredients, and images, PipsissHerbs.biz makes no warranty that the product descriptions or other content on this site are entirely accurate, complete, reliable, current, or error-free. All supplements and medications are sold 'as is'.

Medical Disclaimer: The information provided on this website is for informational purposes only and is not intended as a substitute for advice from your physician or other qualified healthcare professional. Always consult with a healthcare provider before starting any new supplement or medication regimen.

2.2 Intellectual Property

All content on this site, including text, graphics, logos, icons, images, and software, is the property of PipsissHerbs.biz or its content suppliers and is protected by international copyright laws.

2.3 User Conduct

You agree not to use this site for any unlawful purpose, including transmitting any material that is harmful, defamatory, or violates the rights of others.

3. Returns and Refunds Policy

We stand behind the quality of our products. Due to the nature of medicinal and herbal supplements, our return policy is strict regarding opened items.

3.1 Eligibility for Returns

We accept returns or exchanges only under the following conditions:

  • The item must be returned within 14 days of the original delivery date.
  • The product must be **unopened, unused, and in its original packaging** with all seals intact.
  • If you received an incorrect item or a damaged product, we will cover return shipping costs upon verification.

3.2 Non-Returnable Items

For health and safety reasons, the following items are generally non-returnable:

  • Products that have been opened or tampered with.
  • Products nearing their expiration date (unless received that way).
  • Items marked as "Final Sale."

3.3 Refund Process

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Customers are responsible for return shipping costs unless the return is a result of our error.

4. Shipping and Payment Information

4.1 Accepted Payments

We accept major credit cards (Visa, MasterCard, American Express) and other secure payment methods indicated at checkout. All transactions are processed in USD ($).

4.2 Shipping Destinations and Carriers

We primarily serve customers within the United States (US). International shipping may be available based on product type and destination; please check shipping options during checkout.

We utilize reliable carriers (e.g., USPS, FedEx) to ensure prompt and secure delivery.

4.3 Order Processing and Delivery Times

  • Processing Time: Orders are typically processed within 1-2 business days.
  • Standard Shipping: Delivery estimates range from 3-7 business days within the US, depending on the destination.
  • Tracking information will be provided via email once the order has shipped.

4.4 Customs and Import Duties (For International Orders)

For orders shipped outside the US, the recipient is solely responsible for any customs duties, import taxes, brokerage fees, or handling charges imposed by the destination country. PipsissHerbs.biz is not responsible for delays caused by customs.

5. Data Security and Protection

The security of your data is a top priority. We employ robust physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5.1 SSL Encryption

Our entire website operates using Secure Sockets Layer (SSL) encryption technology. This ensures that all data transmitted between your browser and our server—especially during checkout—is encrypted and protected from unauthorized access.

5.2 Payment Security

PipsissHerbs.biz does not store full credit card numbers on our servers. Payment processing is handled by certified, PCI-compliant third-party payment gateways.

5.3 Cookie Policy

We use cookies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can manage cookie settings through your browser, but please note that disabling cookies may impact the functionality of our website.

6. Contact Information

If you have any questions or concerns regarding these policies, your order, or the products we offer, please do not hesitate to reach out to our dedicated support team.

  • Email Support: [email protected]
  • US Toll-free Phone: +1 888 524 7141
  • Primary Currency: USD ($)
  • Primary Operational Region: US

We aim to respond to all inquiries within one business day.

Last Updated: October 2023. Policies are subject to change without prior notice. Please review this page periodically.